Arcade General Assistant

Job Introduction

At BCP Council we recognise that our position as a highly successful council depends on our fantastic team of people, who work hard and love what they do.   

Our Seafront Service is responsible for the management and development of our beautiful world-renowned coastline, and we are looking for enthusiastic, effective and committed staff to join our Pier Amusements Team. 

You would be part of a team responsible for the day-to-day operation of the Pier Amusements. Whilst not an exhaustive list, the focus of this role will be related to:  

• Delivering excellent customer service
• Maintaining the cleanliness of the Arcade and machines
• Stock control, including restocking machines with prizes 
• Ensuring statutory requirements are met.
• Cashier duties.

This is a unique opportunity requiring a special individual who enjoys working in a mutually supportive and collaborative team environment but also can work well on their own initiative. 

Ideally you will have:

• Experience of delivering customer service
• Experience of cash handling

You must have a positive and flexible outlook, be highly motivated, can learn quickly with a desire to develop, and are passionate about delivering excellent services.  

Please see the Job Description for further information.

Shifts vary due to business needs. The Arcade is open 7 days a week including weekends and bank holidays from 8am to 11.30pm. No holidays are to be taken in June, July & August. 

Interviews will be held on 22nd or 23rd May. Interviews will be in person only. 

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

Our Benefits

We offer an excellent benefits package to colleagues. Find out more on our website.

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils. 

We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward.  If you have any questions at all about this process, please feel free to raise this with the hiring manager.